JD SPECIALIST SAS
Tax ID (NIT) 901.278.309-2
Last updated: September 17, 2026
English version notice: This English version is provided for informational purposes. This document is governed by Colombian law. In the event of any interpretative discrepancy between this translation and the Spanish version, the Spanish version shall prevail, without prejudice to any mandatory rights applicable by law.
Identification
The website www.jdsoporte.net is operated by:
Company name: JD SPECIALIST SAS
Tax ID (NIT): 901.278.309-2
Domicile: Bogotá D.C., Colombia
Business address: Calle 126 # 46-25 Of. 503, Bogotá D.C., Colombia
Address for judicial notices: Carrera 15 # 85-76 Of. 501, Bogotá D.C., Colombia
Telephone: +57 315 892 9101
Email: contactenos@jdsupportit.com.co
Website: https://www.jdsoporte.net
Access to and use of this website is subject to these Terms and to applicable Colombian law, without prejudice to any non-waivable rights available to users or consumers.
Purpose
The purpose of the website is to provide institutional information about JD SPECIALIST SAS and present its technology services and solutions.
It also provides mechanisms to:
- request information;
- contact the company;
- request commercial guidance;
- schedule meetings;
- access available support channels;
- learn about the organization’s projects, capabilities and services.
Informational nature
JD SPECIALIST SAS seeks to keep the information published on the website clear, sufficient and up to date.
However, general information, service descriptions, text, graphics, photographs or other content published on the website do not by themselves constitute a definitive contractual offer and do not obligate JD SPECIALIST SAS to provide a service under conditions that have not been expressly agreed upon.
Quotations and contracting
The technical scope, price, taxes, schedule, execution times, service levels, responsibilities, warranties, payment terms and other conditions applicable to a project or service will be those contained in the proposal, quotation, service order, contract or other document accepted by the parties.
Submission of a form, an inquiry or the scheduling of a meeting does not, by itself, constitute the execution of a contract or automatic acceptance of a request.
Identification
The website www.jdsoporte.net does not currently process payments or directly complete online purchases.
If transactional e-commerce functionality is introduced in the future, these Terms must be reviewed and supplemented with any specific conditions required by applicable law.
Service information
JD SPECIALIST SAS may update, expand, modify or withdraw information concerning its services while respecting previously acquired contractual obligations.
The definitive characteristics of a service will be those established in the corresponding contractual relationship.
Images and visual representations may be illustrative unless expressly identified as corresponding to a specific project, installation or item.
Permitted use
Users agree to use the website lawfully, responsibly and in good faith.
The website may not be used to:
- attempt unauthorized access to systems, accounts or information;
- introduce malware, malicious code or harmful content;
- carry out denial-of-service attacks or activities intended to impair availability;
- exploit vulnerabilities;
- conduct abusive automated activities;
- use forms for spam;
- commit fraud or impersonation;
- transmit unlawful content;
- infringe third-party rights;
- engage in any activity contrary to applicable law.
JD SPECIALIST SAS may implement reasonable technical controls to limit or block abusive behavior or security risks.
Contact form
The website provides a form through which users may voluntarily submit requests.
Information submitted through the form will be processed in accordance with the Personal Data Processing and Protection Policy available at:
https://www.jdsoporte.net/privacidad/
Submission of the form does not constitute automatic acceptance of a proposal and does not, by itself, create a contractual relationship.
Meeting scheduling
JD SPECIALIST SAS may use Microsoft Bookings as a tool to facilitate the scheduling of meetings.
When using this functionality, users may interact with technology services provided by Microsoft.
A reservation made through Bookings only confirms the scheduling of a meeting and does not by itself constitute:
- the contracting of a service;
- acceptance of a proposal;
- a purchase order;
- an obligation to contract;
- a financial commitment.
The terms of any eventual service will subsequently be established between the parties.
Support channels
Support links or tools available on the website provide access to technology channels enabled by JD SPECIALIST SAS.
The scope, response times and conditions of support services will depend on the terms contracted with each customer where a contractual relationship exists.
Public availability of a support link does not, by itself, imply the existence of a contracted service.
Intellectual property
Unless otherwise indicated, proprietary website content, including text, design, graphic structure, visual identity, creative elements, proprietary photographs, documents and other materials developed by JD SPECIALIST SAS, is protected under applicable intellectual property laws.
Logos, trademarks, trade names, photographs, technologies and other elements belonging to third parties remain the property of their respective owners.
The appearance of third-party brands or logos does not imply the transfer or assignment of rights.
No content may be reproduced, transformed, distributed or commercially used in violation of the rights of its respective owners.
Customers and business experience
Where customers, projects or business experience are mentioned, such information is presented for informational purposes and to demonstrate capabilities.
Publication of such information does not imply that third parties necessarily endorse all content, services or statements appearing on the website unless expressly indicated.
Third-party platforms
The website may contain links to services or platforms operated by third parties, such as Microsoft, support services, social networks or other tools.
JD SPECIALIST SAS does not necessarily control the operation, availability, terms or policies of third-party platforms.
Use of such services will also be subject to the terms established by their respective operators, without prejudice to any responsibilities that legally correspond to JD SPECIALIST SAS in relation to its own activities.
Informational nature
JD SPECIALIST SAS seeks to keep the website available, functional and secure.
Nevertheless, temporary interruptions may occur as a result of:
- maintenance;
- updates;
- telecommunications failures;
- provider failures;
- security incidents;
- force majeure events;
- technical circumstances beyond the company’s reasonable control.
General availability of the website does not, by itself, constitute a service level agreement.
Users must not attempt to circumvent, disable or interfere with the website’s security mechanisms.
JD SPECIALIST SAS may collect and process technical information reasonably necessary to protect its systems, prevent abuse and investigate incidents.
Data protection and electronic communications
The processing of personal data carried out through this website is governed by the Personal Data Processing and Protection Policy of JD SPECIALIST SAS, available at:
https://www.jdsoporte.net/privacidad/
Communications made through the website, forms, email and other digital channels may be retained where necessary to respond to requests, maintain evidence of authorizations, manage commercial relationships or comply with legal obligations.
Data messages and electronic communications will have the effects recognized by applicable Colombian law.
Consumer protection
JD SPECIALIST SAS recognizes the rights available to consumers in cases where Colombian consumer protection legislation applies.
Nothing in these Terms is intended to limit, exclude or waive rights that are mandatory by law.
Users may consult information about consumer protection through the Superintendence of Industry and Commerce of Colombia.
The website must maintain a visible link to the official consumer protection portal of the Superintendence of Industry and Commerce.
Liability and technical information
JD SPECIALIST SAS will be liable in accordance with applicable law and the contractual obligations it has assumed.
Nothing in these Terms shall be interpreted as excluding liabilities, warranties or rights that may not legally be excluded or limited.
General information published on the website is not a substitute for the specific technical analysis that a particular project or requirement may require.
Changes
JD SPECIALIST SAS may update the website content or these Terms as a result of technological, operational, commercial or regulatory changes.
The current version of the Terms will always state the date of its latest update.
Where necessary, material changes will be communicated through reasonable means.
Governing law
These Terms and Conditions shall be governed by the laws of the Republic of Colombia.
Any disputes shall be submitted to the legally competent authorities and procedures, while respecting any rights and jurisdictions that are mandatory for consumers, data subjects or other users.
Users may consult information regarding their rights and the protection mechanisms provided by the Superintendence of Industry and Commerce at:
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https://sedeelectronica.sic.gov.co/temas/proteccion-al-consumidor
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This link must also be visibly available on the website.
Contact
For inquiries related to the website, its services or these Terms:
JD SPECIALIST SAS
Tax ID (NIT): 901.278.309-2
Business address: Calle 126 # 46-25 Of. 503, Bogotá D.C., Colombia
Address for judicial notices: Carrera 15 # 85-76 Of. 501, Bogotá D.C., Colombia
Telephone: +57 315 892 9101
Email: contactenos@jdsupportit.com.co
Website: https://www.jdsoporte.net